| Our Promise to all of our Customers |
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| We will put in all of our reasonable efforts to ensure that you have a pleasant experience with Our Company, Our Products and Our Staff. We sincerely want you to be happy with us!" |
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| Return & Exchange, Policies and
Guidelines: |
| PDAaccessories.com |
• If you are not satisfied with the product that you just received, Please call us Toll
Free at 1-817-349-6867 between Monday through Friday 9AM - 5PM OR Email us at customerservice@pdaaccessories.com and give us your feedback. We want you to be our Happy Customer and we promise to put in all the effort needed for your complete satisfaction with your experience with pdaaccessories.com. You can also get excellent After-Sale Customer Support via our Automated Ticketing Online Customer Support Module. Click Here to access our 24X7 After-Sale Customer Support Module.
• We offer a 15 Day Product Return and Exchange Period beginning from the
Day that you received your Order. Our Customers and Patrons can Return products for Instore credit, Replacement or Exchange within the time period mentioned.
• Any Software that has been opened can not be Returned per Federal Government Regulations.
• RMA# is a must for all returns and can be obtained by filling out the form on the following link: http://www.pdaaccessories.com/rma.asp.
Returns without RMA# will not be accepted.• Full Instore Credit will be provided for Returns within 30 days. However, any shipping charges are non refundable. A Gift Certificate number will be emailed to you upon receipt of the return. This can be used towards any future purchase.
Free Standard Shipping is available on all Exchanges.
Any amount difference between Exchanged items will either be charged to your credit card on file or you will receive Instore credit for it.
All Sales are Final after the 30 Day Return & Exchange Period expires. For Support on products that are not covered under the 30 Day Return and Exchange Period, Please refer to Warranty Guidelines.
* Please note that only Manufacturing defects are covered under Warranty. Warranty doesn't cover Physical damage to products.
• Return Shipping Charges for products Replaced under Warranty (after the 30 days Return/Exchange time period), would not be Reimbursed.
• Products under Warranty are Replaced Free of charge; however $5.95 Shipping Charges will apply.
• Any Missing Part/Accessory from your initial Order has to be reported to us via either a Phone Call/Email/Fax/Post Letter within 7 Days after the delivery.
• All Returns should be in the Original Packaging. Missing Parts and Packaging may constitute on further charges to be applied to your order.
• No Returns & Exchanges will be accepted on products that have been scratched and/or show signs of abuse and misuse. |
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| Close Out/ Open Box Products |
• Products that are marked 'Closed Out Products/ Open Box' are sold as is. No Refunds and exchanges are provided on these items. All Sales are Final. If the items are covered under warranty, please refer to our warranty page for guidelines.
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| Order Exchange Instructions: |
1. Please Read the Returns and Exchange Policies & Guidelines. If you have not read them, Please Click here. By Proceeding to Step 2, you agree that you have read, understood and agree with all of the given policies and guidelines.
2. Please fill the RMA form at the following link: http://www.pdaaccessories.com/rma.asp
3. Once RMA# is obtained, please package
the items that have to be exchanged.
4. Clearly write the RMA# on the outside
of the box. Returns without RMA# will not
be accepted.
5. Any amount difference will either be charged
to your Credit Card on file or an Instore
credit will be issued.
6. Mail the Package to:
PDAAccessories.com
Returns Dept.
1231 Wycliff Blvd Suite 400,
Dallas, TX 75207 USA |
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| Order Return Instructions: |
1. Please Read the Returns and Exchange
Policies & Guidelines. If you have not
read them, Please Click here. By Proceeding to Step 2, you agree that you have read, understood and agree with all of the given policies and guidelines.
2. Please fill the RMA form at the following link: http://www.pdaaccessories.com/rma.asp
3. Once RMA# is obtained, please package the items that have to be returned.
4. Clearly write the RMA# on the outside of the box. Returns without RMA# will not be accepted.
5. Customers are responsible to ensure the delivery of the item/s to Our Return Address. No Credit will be issued until we receive the Return.
6. The Return Address is as following:
PDAAccessories.com
Returns Dept.
1231 Wycliff Blvd Suite 400,
Dallas, TX 75207 USA |
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RMA # is a MUST and can be obtained by filling
out the form at the following link: http://www.pdaaccessories.com/rma.asp. RMA# should be written clearly on the outside of the Package being returned. Returns without RMA# will not be accepted.
NOTE: Any Customs and Duties incurred on an International Shipment, are the recipient's liability, not the shipper's. |
