Contact us    |    Email us

We Make Your Gadgets Work 817-349-6867 Search : Customer Care | Request a Product | Send a Friend | Track Order

Browse By Brand Apple Audiovox AT&T Blackberry Casio Dell Dopod Handspring HP-iPAQ HTC i-mate Kyocera LG Microsoft Motorola Nintendo Nokia O2 Orange Palm QTek Samsung Sharp Sony Softbank Sanyo T-Mobile Toshiba Vodafone All Brands Laptop Accessories Laptop Chargers Laptop Keyboards Laptop Mouse Laptop Battery PDA Accessories Bluetooth Package Leather Cases Carrying Case Chargers and Synchronizers Stylus Data Storage Battery Screen Protectors Screen Cleaning Kits Hands Free Keyboards Kits Gaming Console Accessories Booster Sticker Antenna and Amplifiers Gadgets Cameras Wireless Cards GPS Batteries GPS Mounts Ipod Transmitters Camera Accessories Camera Chargers Camera Cases Camera Batteries Camera Mounts GPS Accessories GPS Batteries

Home >  Frequently Asked Questions  Shipping How do I get my tracking number? My order number is not working on Track order website. I used Google to place my order What should I do? I am missing some items from my order? Can i get over night shipping? How long will it take to get my order shipped? I am an international customer, why has my order not delivered yet? I was not home when a delivery was attempted, and a delivery Notice was left. Will Mail Company make another attempt? Does PDAAccessories.com pay the return shipping cost for merchandise? I was sent the wrong or DOA item, why should I pay for the return shipping? What should I do if an item is missing from my order? Does PDAAccessories.com deliver to APO or FPO addresses? Does PDAAccessories.com deliver to P.O. Boxes? Why was my order sent in multiple packages when it all could have fit in one box? Shipping company has returned my order/package to PDAAccessories.com warehouse. What happens now? I am temporarily staying at a hotel or will be visiting a resort for a short amount of time; can I have my package shipped to my hotel? Is it possible to request to hold my package(s)? Can I have a package re-routed to a different address? Are shipping costs added cumulatively for each item I order, or do they decrease when multiple items are purchased together? I placed an international order several weeks ago but still have not received the order, what should I do? How long is the waiting period before I am able to file a claim for a lost, damaged, misdelivered or tampered package? Can PDAAccessories.com use registered mail for my APO/FPO order ?  Contact How do I contact PDAAccessories.com? What information should I provide PDAAccessories.com when I call, email or fax? How can I subscribe to PDAAccessories.com Newsletter ? How can I unsubscribe to PDAAccessories.com Newsletter ? I unsubscribed to PDAAccessories.com Newsletter already, why I still receive newsletters from you? What types of exclusive promo codes are available to PDAAccessories.com newsletter subscribers How do I redeem a valid PDAAccessories.com promo code? How do manufacturers and vendors contact PDAAccessories.com's purchasing team? Does PDAAccessories.com offer any technical support or advice? Does PDAAccessories.com have a walk-in store or will call facility where I can physically pick-up my merchandise?  Ordering Does PDAAccessories.com accept phone, fax, email or snail mail orders? I didn't see an order confirmation page. Was my order submitted successfully? I think I may have by mistake (inadvertently) placed a duplicate order. What should I do now? After I submit an order with PDAAccessories.com, how will I be advised of the order's progress? How can I check my PDAAccessories.com order status online? Can I add, change or remove items from my order after it has been submitted? How long does it generally take to process an order? Is there a minimum dollar amount to receive free shipping? May I combine two separate orders to save on shipping costs? Can I reactivate an order that has been voided/cancelled? Is the PDAAccessories.com website secure? What type of security features are utilized to safeguard my information? Does PDAAccessories.com sell or release my personal information? I am experiencing trouble with my shopping cart. What can I do? Does PDAAccessories.com offer a paper catalog? What happens if an item is backordered? What happens when an item is out-of-stock? What should I do if an item is missing from my order? Can I pre-order or backorder a product that is currently out-of-stock? Can PDAAccessories.com use registered mail for my APO/FPO order? Can PDAAccessories.com Customer Support agents physically obtain a product and describe it to me? How do I use PDAAccessories.com's shopping cart?  Payment Why must PDAAccessories.com verify my shipping address? What payment methods does PDAAccessories.com accept? Does PDAAccessories.com accept international credit cards? Does PDAAccessories.com ship to African countries? Does PDAAccessories.com charge sales tax? Is PDAAccessories.com a secure website? What type of security features are utilized to safeguard my information? I am a tax-exempt government employee. How do I place an order with PDAAccessories.com without being charged for tax? Why was my credit/debit card be declined when I know for certain that I have the funds available? Does PDAAccessories.com offer any type of Reseller or dealer discount program? May I pay using a check or a money order? Why is the "pay by money order" option missing on my checkout page? Do I have any alternatives to adding my billing/ shipping address on file with my bank? Why should I use Google Checkout instead of directly using my credit card? How do I identify Phishing or Spoofed E-mails?  Refunds and Credits Approximately how long will it be before a refund/credit actually appears on my credit/debit card? How do refunds/credits work? How is a refund/credit applied? Does PDAAccessories.com offer in-store credit?  RMA Approximately how long does it take for PDAAccessories.com to process an RMA? Is it necessary to return each individual accessory when I send in a return? What should I include with my RMA? When does your refund policy expire? When does OEM items Warranty expire? When does Warranty on Non-OEM items expire? When and why are restocking fees applied? How much is deducted when a return is subject to a restocking fee? Does PDAAccessories.com pay the return shipping cost for defective merchandise? Will PDAAccessories.com cross-ship replacement merchandise? I received an email indicating that the item I RMA'd is no longer available or is backordered. What happens now? How should I send my Return? What is RMA? Is it mandatory to have an RMA number in order to return a product to PDAAccessories.com? How do I acquire a Return Merchandise Authorization number (RMA#)? What address should I send my return to? Condition of return items? May I exchange my RMA'd item for a different product? Approximately how long will it be before a refund/credit actually appears on my credit/debit card?

Keep me informed about PDAaccessories.com special offers, exclusive products and new product information.   About Us Why PDAaccessories.com? Help/FAQ Security Policy USA Shipping Method Global Shipping Method Customer Testimonials Suggested Websites Customer Service Contact Sales Request a Product Suggested Links Site Map | 1 My Favorite Links Terms Of Use Guarantee Certificate  RSS Feeds RMA After Sales Customer Support Return Policy Warranty Info Sony Cell Phone Accessories Google Checkout See Our Last Promo PDAaccessories.com 1231 Wycliff Blvd Suite 400. Dallas, TX 75207 USA Tel : (817) 349-6867 Fax : (817) 349-6867 USA & Canada Mon - Fri 9AM-5PM CST All Rights Reserved. Copyright(C) 1999-2009 PDAaccessories.com & respective entities